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Charles Clinkard

Customer Testimonials

Please view our customer testimonials below:

Ginny at the York Shop

I was most impressed with the service I received from Ginny at your York branch today in helping me track down a particular pair of Ugg boots for my daughters Christmas present. Very efficient and rapid, I will definitely be using your services again.

Dale Manby

Excellent Service

Thank you for arranging for my order to arrive today. Excellent service and my boots are just what I wanted.Thank you.


Very Helpful And Polite Customer Service Assistant

I have just purchased a handbag over the telephone from Charles Clinkard. I had a technical difficulty purchasing online last night. Your assistant Alison was extremely polite and helpful.

Paulette Low

Service Delivery

Thank you for your wonderful service, beautiful shoes ( Amy Pumps) delivered to my door in Tasmania (Australia) so quickly.

Vicki Thomas

Fantastic Service

I visited Kirkcaldy branch on 18 November with my husband. The service provided by Elaine and her manager was excellent. Both ladies were so helpful and friendly making the whole shopping experience a pleasure. The shoes were purchased and we will certainly be back.




Maureen Murray

Superb Service

I have been so impressed with the quality of service that is offered by Charles Clinkard. Both the online and shop experience is first rate and I have been so impressed by the warm and professionalism of the staff. Nothing is too much trouble and the quality of footwear on offer is superb. From now on I will only be buying my shoes and boots from Charles Clinkard and will recommend to all my friends and family. Thank you.


Josef Seibel Mens Boots

I ordered these warm lined. Leather boots for my husband. They were a great price & the delivery was so fast! Excellent website, lots of choice in Ladies & Gents styles.. very impressed with the service & help I received with a couple of queries. It's a real treat to experience the 'Good Old Fashioned' service... made to feel valued instead of a nuisance! Thanks again, I'll be back!

Pauline Barry


I simply cant thank Chalres Clinkard enough for your fabulous range and fantastic service!  I ordered the Mens Relax Slippers on Sunday night.  Detailed tracking by text and email including a one hour delivery slot with delivery company and named driver.  Such great customer service from the moment I ordered to delivery as well as a fabulous product has made me smile widely today.  I took a punt on a company i stumbled across on line and I really lucked out.  Thanks again to all the team! Louise, North London.



I found your web site and ordering  system easy to navigate, delivery was prompt and I am very pleased with my purchase.  Well done!



Lellie Kelly Boots

The staff in the children's dept in Eldon Square were great. During a busy period they were patient and ensured my grand daughter's boots were a correct fit. I would particularly like to mention Andrea from Head Office. She went the extra mile to sort out a problem for me. Simply excellent customer service !!!


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