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Charles Clinkard

Customer Testimonials

Please view our customer testimonials below:

Service Delivery

Thank you for your wonderful service, beautiful shoes ( Amy Pumps) delivered to my door in Tasmania (Australia) so quickly.

Vicki Thomas

Fantastic Service

I visited Kirkcaldy branch on 18 November with my husband. The service provided by Elaine and her manager was excellent. Both ladies were so helpful and friendly making the whole shopping experience a pleasure. The shoes were purchased and we will certainly be back.




Maureen Murray

Superb Service

I have been so impressed with the quality of service that is offered by Charles Clinkard. Both the online and shop experience is first rate and I have been so impressed by the warm and professionalism of the staff. Nothing is too much trouble and the quality of footwear on offer is superb. From now on I will only be buying my shoes and boots from Charles Clinkard and will recommend to all my friends and family. Thank you.


Josef Seibel Mens Boots

I ordered these warm lined. Leather boots for my husband. They were a great price & the delivery was so fast! Excellent website, lots of choice in Ladies & Gents styles.. very impressed with the service & help I received with a couple of queries. It's a real treat to experience the 'Good Old Fashioned' service... made to feel valued instead of a nuisance! Thanks again, I'll be back!

Pauline Barry


I simply cant thank Chalres Clinkard enough for your fabulous range and fantastic service!  I ordered the Mens Relax Slippers on Sunday night.  Detailed tracking by text and email including a one hour delivery slot with delivery company and named driver.  Such great customer service from the moment I ordered to delivery as well as a fabulous product has made me smile widely today.  I took a punt on a company i stumbled across on line and I really lucked out.  Thanks again to all the team! Louise, North London.



I found your web site and ordering  system easy to navigate, delivery was prompt and I am very pleased with my purchase.  Well done!



Lellie Kelly Boots

The staff in the children's dept in Eldon Square were great. During a busy period they were patient and ensured my grand daughter's boots were a correct fit. I would particularly like to mention Andrea from Head Office. She went the extra mile to sort out a problem for me. Simply excellent customer service !!!


Excellent Service

Thank you for the speedy delivery of my Gabor zip up ankle boots. They arrived today and I am delighted with the quality, style and comfort.  Very happy with your service.


Very Good Customer Service

I often visit the store in Keswick Cumbria and have to say the customer service from the minute you walk in the door is excellent. The girls are all friendly and go the extra mile to help out, and they are all so patient.

I have had foot surgery and going to have some more and bought a pair of shoes yesterday and had to return them today, Theresa was so helpful and understanding and I have now purchased some sketchers go walk 2. The manageress is always so friendly and so efficient and happy to advise you in different styles etc.

I used to be a customer services manageress so customer service is very important to me, they definitely get it right in Keswick,

Thank you all so much for everything.


Excellent Customer Service

Customer Service from the team at Charles Clinkard is absolutely first class. Virtually instant responses to online queries and nothing too much trouble. Definitely a 5-Star 10/10 A++++ rating from me!

Sylvia Nunn

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