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Customer Testimonials

Please view our customer testimonials below:

Click and Collect

With big feet I always have trouble finding stylish shoes that fit. So often my size is not in stock when I visit a store. Click and collect solved this for me. I ordered several pairs of shoes online and then tried them all on at the store. I could get a refund on any that I didn't want.

Luckily they were perfect so I kept them all. Staff at the Banbury store really helpful.


Gabor Ella Court Shoes

Just taken delivery of Ella court shoes and I love them! They are a good fit and lovely style for an older lady.

Angela Campbell

Excellent Customer Service

The service is excellent and the shoes fit perfectly!

Jackie Webb

Excellent Customer Service

Thank you so much for your phone call. It was very kind of you and my husband was most impressed with your service! You at Charles Clinkard have been fantastic and have gone over and above the "line of duty" over this matter and I really appreciate all the efforts you have made. It is rare to find such excellent customer service these days.


Fantastic Service!

I was extremely pleased with the outstanding service I received from Paul of Charles Clinkard whom I spoke to when ordering a pair of Peter Kaiser shoes yesterday 26th May 2015. A very impressive delivery service had them to my home the next morning! What a gorgeous pair of shoes.

Heather Gash

Excellent service

I would like to praise the staff especially Linda for their help an approachability. Well done girls. They are employed at the Sterling Factory Outlet Centre in Tillicoultry.

Sheena Dean

Excellent Customer Service

I would just like to say a big thank you for the free super fast delivery. Ordered a pair of shoes on Friday - standard delivery. They arrived the next day. Fantastic. I even received a text giving me the name of the delivery driver and a one hour time slot when they would be delivered. There was even the option to reply to change the day/leave the parcel in a safe place or with a neighbour. Thank you Charles Clinkard, I will definitely shop with you again.

Georgina Weston

Recent visit

Visited your Middlesborough store today for my baby son's second pair of shoes. Staff could not be more helpful - especially Yvonne. She made the whole experience pleasurable. Had to stay for a while to breastfeed my baby - again exceptional help from all the staff. Love it! Will be back again and again now.

Lesley Neill


My shoes have arrived. Thank you for all your help with changing the delivery date. I have never had such good service from an online company/order.

And I love my shoes!



I would just like to thank you for a very efficient and easy ordering and delivery service. There was no messing or waiting and the shoes are great. Thanks one and all ! Yours gratefully Monica


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