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Browse our Customer Testimonials

Helga

Excellent customer service

I didn't manage to catch her name but thank you so much to the wonderful lady who served me in your Wetherby store this morning. I have found it so difficult to find boots that fit and the first pair she took out were perfect! And she gave great advice about how to look after them, fabulous service. Thank you :)
Eileen

Good Customer Service

Just to say many thanks for your help. Can I just say that is really lovely to have such good customer service, you should be commended! I will definitely shop with Charles Clinkard again.
Fiona Ure

Well done Elaine!

I would like to pass on my most sincere thanks and appreciation to one of your staff, Elaine, at your Kirkcaldy store. I took my (very particular) 82 year old mother to buy slippers today and Elaine was fantastic. She was patient and kind and cheerfully ran back and forwards (to and fro the stockroom) for nearly 20 minutes to find mum the slippers she wanted. I was most impressed by the lady, the way she looked after mum and her knowledge of the stock. AND mum is very pleased indeed with her new slippers!
Mrs Anne Patton

Service at the Newcastle shop

A personal, skilled and professional service from Kath in the Newcastle shop. I will return because I value that rare type of service. Also witnessed one of the younger assistants being very patient with an elderly Chinese lady and working out what she wanted - it was lovely to witness. Please Charles Clinkard do not undervalue your staff on the floor, they need nurtured and valued.
Marianne

Service and Quality

I have been replacing many of my shoes this year with Gabor as they are always a perfect fit and so comfortable. I would like to thank the team at Clinkard's for their helpful and excellent customer service. 100% satisfaction.
Katy

Good Service

I have always found Charles Clinkard provide such good customer service. It makes shopping for kids shoes such an enjoyable experience. Thank you.
Linda Watson

Fantastic service

Absolutely fantastic service from purchase to fast delivery. Thank you so much Granddaughter loves her boots x
Anne

Customer service and delivery

Brilliant customer service from Alison via phone and email. Kept informed every step of the way from first enquiry to delivery of my slippers which was faster than I had anticipated.
Hazel

SERVICE

I would like to say a big Thank you to you and the Customer Service Team along with the staff in your Warwick branch. True professionalism - thank you.   Hazel
Jo Atkinson

Excellent Service at Northallerton

I have recently been into the Northallerton branch of Clinkards and would like to say what helpful staff work there! As a customer who has used this shop for a number of years now it is always a pleasure to walk into this branch. The staff are very obliging and always give 100%
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