You can now take advantage of the option to have Clarks and Startrite kids’ fitted shoes delivered directly to your home.
Whilst this may be more convenient, we recommend you elect to have them delivered to one of our stores. By bringing your children into the store, they benefit from the wealth of experience our shoe fitters have, ensuring you get the right size shoes to fit your child’s feet.
Children’s feet grow at a tremendous rate. The shape of their feet is constantly evolving, so it is absolutely crucial that they wear shoes that are perfectly suited to their feet.
At Charles Clinkard, we have been fitting shoes since 1924. We have a rigorous period of training that every member of staff must undergo before they work on the shop floor. A big part of that focuses on fitting kids’ shoes. We don’t like to brag, but we know a thing or two about children’s shoes.
Which stores offer the click-and-collect service?
Please see below for a full list of stores.
What happens after you’ve placed your order?
Your shoes will be at your chosen store within 5 working days of your order. The store will give you a call to let you know when they’re ready to collect.
When you come to collect your kids’ fitted shoes from us, we won’t just hand them over to you and wave you goodbye. Our fully trained fitting consultants will measure your children’s feet to ensure that the shoes fit correctly and that you’re getting the right size.
Alternative Shoes & Refunds
If for any reason the shoes you ordered are not suitable, we will tell you and suggest alternatives. Otherwise we’re happy to give you a full refund, using the original payment method.
When you choose our click-and-collect service, we will hold your shoes in your chosen store for 28 days. If you do not collect your shoes within this time, they will be returned and you will be issued a refund. If you have any questions about our click-and-collect service, just call us on 0845 051 5885.
All our stores offer the click-and-collect service, but only the Family stores will be able to offer alternatives. Factory stores and adult only stores will not have alternatives available and will only have a limited fitting service available.
Factory & Adults Only Stores: