Browse our Customer Testimonials

I have recently ordered a pair of shoes from the website. The service was excellent, quick, efficient and well done to you all. I do not live in a large town so rely on the website to order goods. I would thoroughly recommend your company to all my friends.

SERVICE

Just a quick email to say how incredibly impressed I am with your service. I phoned last week about some low-stock Gabor sandals. I spoke to Alison, who went to the warehouse to check that the one pair on the system was indeed there. She phoned me back within 10 minutes to confirm she had them, and within 24 hours they arrived here. Well done to all of you, I wish more companies were as efficient.

SERVICE

Afternoon Alison Thank you for your email. I am so pleased that it has arrived in time for Christmas!! I have been very impressed with the service received and would recommend Charles Clinkard to freinds and family. Merry Christmas Laura

SERVICE

Good Afternoon I have just received my purchase and have to say while I am not a big internet shopper, I am very impressed with both the product and your service. I very big thank you. I know someone will be very happy for her Birthday/Christmas. Just fingers crossed now they fit. :O( Thanks again and hope you all have a good Christmas ! Best Regards

Service

Hi I just want to thankyou for your brilliant service. I tried to purchase some children's Ugg boots from yourselves online, but the size was out of stock. I contacted the customer services team who managed to locate a pair at your store in York. Within a couple of days someone from the store contacted me and we sorted out a transaction over the phone, and the boots were posted to me. Brilliant . Thankyou for going the extra mile. Vicky

Customer Service

Just wanted to say a BIG Thank You and express my eternal gratitude for ending a very long search for shoes to fit my tiny feet . After the disappointment of finding the two pairs of size 3's I ordered from you last month were a good half size too big , and being restricted , for medical reasons , to flat to very low heels , it was a great relief to find that the Gabor " Kristin " shoes in size 2.5 which arrived this morning were a perfect fit . I do hope you will continue to keep a selection of stock in this size . You have been a life saver .

SERVICE

Hi, I am delighted that yourselves have sent me a replacement pair of boots, and want to thank you for the speedy time in which it was dealt with, i only sent them in on fri, and the replacement arrived monday. I will definatley be buying from yourselves again, and would happily reccomend your company to friends and family. Your customer service is of very high standard.

SERVICE

Ordered boots on Sunday morning. Delivered Tuesday afternoon.What excellent service!  Thank you.

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Arrived today. Fit beautifully. Very pleased. Wonderful service. Thanks a million. Will recommend you and buy from you this way again.  Best regards. Chris Saywood

service

Hi,   Just wanted to say thank you very much for the great customer service you provided with my recent purchase – it’s good to know that you treat your internet customers with the same respect as your shop customers and you make the customer feel so valued – there are a great may businesses that could learn much from you.  Thank you!  My order arrived safely albeit the box was a little damaged but nothing inside was spoilt.   Thanks for great service.