Browse our Customer Testimonials
Mac Cummings , 15:22, 30th January 2014
Service you can trust
I bough a pair of "sale" boots which were just not quite right. I returned them. The refund was without quibble and refund was also speedily returned. That is how to sell online! This is a firm you can trust.
Jim Finlinson , 16:50, 17th January 2014
Perfect Shoes
Thank you for your involvement and guidance in the purchase of these shoes. I appreciate that you, and the rest of the Sales team, will have a busy working life dealing with all manner of enquiries from all manner of members of the Great British Public - that said, I was made to feel that I could ask silly questions and get straight answers. What followed after was an interesting show of a company being on top of activities that can happen in providing a service and also quality goods, aided extremely well by your chosen carrier Interlink. The flow of incoming emails was brief and yet had everything that was needed to keep anyone informed. The final piece of the jigsaw was, of course, the delivering driver. As a physical doorstep representative of 'your' company he, and Interlink, topped and tailed the process in a very professional manner. The shoes? Perfect of course, they are Gabor - and that means a happy wife in East Cheshire! Thank you again to everybody concerned with this one, single purchase.
Edy Reilly , 12:11, 14th January 2014
Good morning, Just received delivery of a pair of Fly London shoes which I only ordered yesterday! The courier arrived exactly as promised. I would like to say a huge thank you for the outstanding customer service, not to mention the wonderful shoes which are perfect. In fact I have asked to be emailed when the other colour is back in stock, as I want to buy those too. One day, perhaps all companies will be as good as you..... Thanks again.
G Hindson , 09:57, 9th January 2014
Excellent service
I'd just like to express my appreciation for the excellent service I received in my recent dealings with Matthew Barber. He was very helpful and, importantly, kept me informed as he said he would. I am growing accustomed to making complaints about poor service from large companies so it gives me some pleasure to be able to write this commendation.
Mrs Russell , 09:40, 6th January 2014
I have a pair of these shoes that I bought in your shop. My Mum (75 years old) has admired them every time I have worn them when visiting her. She finally asked if I could get her a pair and they arrived today. She phoned to tell me they had arrived before 10 o'clock and were on her feet! I visited later in the afternoon and they were still on her feet!! She is finding them comfortable and loves the 'look' of them. Excellent service (as usual). Thank you.
Deirdre Agnew , 12:49, 31st December 2013
Thank You
Hello may i take this opportunity to wish you all a very Merry Christmas and prosperous 2014, I received my order today, thank you, they are lovely, for my wee special daughter. I will in future try and buy of yourselves, as, I seem to get a better price. thank you again
K Goddard , 08:59, 9th December 2013
First Class
Many thanks for sending me the van Dal Sukie IV shoes. Your communications, the packaging and the delivery service were all first class and I am very impressed. If Amazon should contact me to rate the purchase I will give you 5 stars on all accounts.
Dfoster , 18:28, 6th December 2013
Excellent Service
Excellent service, will use again!
Lois Coker , 09:14, 4th December 2013
Delivery and service
My boots arrived today safely and I am absolutely delighted with them!. Just wanted to say how impressed I am with the entire service. Delivery service was most impressive with text messages alerting me of the arrival time etc. A big thank you to you all.
Mrs C Townend , 09:35, 26th November 2013